The Starter plan goes live within 48 hours. The Growth plan goes live within 24 hours. The Enterprise plan goes live within 5 business days across all locations. After payment you receive an onboarding form — once you complete it we build and configure your custom AI receptionist and send you a test call to approve before going live.

Your AI receptionist answers every call 24 hours a day, 7 days a week — including nights, weekends and holidays. It qualifies the caller, collects their information, answers common questions, and books appointments directly to your calendar. No call goes unanswered.

Yes. During onboarding we connect your AI receptionist to your calendar system. When a caller wants to book, the AI checks your availability in real time and confirms the appointment — all without any manual work on your end.

We serve HVAC companies, plumbers, roofers, law firms, medical spas, and real estate agents. Our AI receptionists are custom built for each industry with scripts and call flows specific to your business type.

Yes. The Growth and Enterprise plans include multi-language support. Your AI receptionist can handle calls in both English and Spanish seamlessly — perfect for South Florida and other bilingual markets.

Absolutely. During onboarding you tell us exactly how you want the AI to greet callers, what questions to ask, what services to mention, and how to handle different call types. We build the script around your business — not a generic template.

All plans are month to month with no contracts. You can cancel anytime by emailing hello@leadresponsehq.com. There are no cancellation fees or penalties.

The Starter plan handles up to 200 calls per month. The Growth and Enterprise plans handle unlimited calls with no cap — no matter how busy your business gets, every caller gets answered immediately.

The LeadResponseHQ Scraper pulls leads from Google Maps, Google Search, HomeAdvisor, Yelp, Yellow Pages, Zillow, Avvo, and any business website for email extraction. Each source gives you name, phone number, address, website, rating and review count.

No technical skills required. The scraper is a Chrome browser extension. You install it in Chrome, type your search term, hit Run, and watch leads populate in real time. Export to CSV with one click. No coding, no setup, no learning curve.

Yes. Since it runs inside the Chrome browser it works on Windows, Mac, and any device that runs Chrome. No special hardware or software required.

There is no limit. You can run multiple searches back to back and collect thousands of leads per day. The more searches you run the more leads you collect. Export everything to a single CSV file whenever you are ready.

One time payment. No monthly fees, no subscriptions, no renewals. You pay once and own it forever with unlimited use.

Your completed 30-second MP4 video is delivered to your email within 3 to 5 business days after you complete our short intake questionnaire. The questionnaire takes about 5 minutes to fill out and is sent to you automatically after payment.

Your video is delivered as an MP4 file ready to post on Instagram, Facebook, TikTok, YouTube, and your website. We can also provide different aspect ratios on request — 9:16 for Reels and TikTok or 16:9 for YouTube and websites.

Yes. If you are not satisfied with the first version we will revise it based on your feedback. Our goal is to deliver a video you are proud to share.

We accept all major credit cards, debit cards, and PayPal through our secure checkout powered by WooPayments and Stripe. All transactions are encrypted and secure.

Within 5 minutes of payment you receive a confirmation email. Within 1 hour our team sends you either an onboarding form (for the voice receptionist) or an intake questionnaire (for the promo video). For the scraper tool your download link is delivered instantly in the confirmation email.

The scraper tool is instant — download and use immediately. The AI voice receptionist and promo video are done-for-you services that require a short setup period after payment. The voice receptionist goes live in 24 to 48 hours. The promo video is delivered in 3 to 5 business days.

Please review our full Refund and Cancellation Policy for complete details. Generally, refund eligibility depends on the product and stage of service delivery. Contact us at hello@leadresponsehq.com within 48 hours of purchase if you have any concerns and we will work to make it right.

Yes. You can upgrade from Starter to Growth or Growth to Enterprise at any time. Just email hello@leadresponsehq.com and we will handle the upgrade and apply any credit from your current plan toward the new one.

Email us at hello@leadresponsehq.com or call (561) 235-2280 Monday through Friday 9AM to 6PM EST. For urgent issues text us anytime and we respond within 2 hours.