This SMS Policy explains how LeadResponseHQ (“we,” “our,” or “us”) manages text messaging communications with our clients and leads. By providing your mobile phone number on any of our website forms, you agree to the terms outlined below.
1. Express Consent
By submitting your phone number via LeadResponseHQ.com, you are providing “express written consent” to receive text messages (SMS) and multimedia messages (MMS) from us. This includes, but is not limited to:
- Follow-ups regarding your request for a demo or quote.
- Updates on lead-generation campaign performance.
- Marketing alerts regarding new niche opportunities.
2. Nature of Messages
LeadResponseHQ may send messages using an automated system. Consent to receive text messages is not a condition of purchase for any of our services. We use SMS to ensure the fastest “Lead Response” time, consistent with our brand mission.
3. Message Frequency
The frequency of text messages varies based on your interaction with our site and services. Typically, you can expect 2–5 messages during the initial inquiry phase, and periodic updates thereafter.
4. Cost
LeadResponseHQ does not charge for our SMS service. however, Message and Data Rates May Apply from your wireless carrier. Check your mobile plan for details.
5. Supported Carriers
Our SMS service works with all major U.S. carriers. LeadResponseHQ and mobile carriers are not liable for delayed or undelivered messages.
6. Opt-Out (How to Stop Messages)
You have full control over your communication preferences. To stop receiving text messages from LeadResponseHQ:
- Reply STOP to any text message you receive from us.
- Email your request to hello@leadresponsehq.com with the subject line “SMS Opt-Out.”
- After you send the message “STOP”, we will send you one reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
7. Help
If you are experiencing issues with our messaging program, you can reply with the keyword HELP for more assistance, or contact us directly at (561) 235-2280.
8. Privacy
Your phone number is treated as private data. As stated in our Privacy Policy, we do not sell or share your mobile information with third parties for their promotional purposes.
9. Contact Us
LeadResponseHQ 320 Plaza Real, Suite 400 Boca Raton, FL 33432 Email: hello@leadresponsehq.com